Salisbury Mold
(410) 555-0123 Free Inspection

Terms of Service

Terms and conditions for using our services

Last Updated: January 15, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Salisbury Mold website and our mold inspection and remediation services. By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

Services Description

Salisbury Mold provides professional mold inspection, testing, and remediation services for residential and commercial properties in Maryland's Eastern Shore region. Our services include but are not limited to:

  • Mold inspections and assessments
  • Air quality testing
  • Mold remediation and removal
  • Water damage restoration
  • Crawl space encapsulation
  • Post-remediation verification

Service Area

We provide services throughout Wicomico County, Worcester County, Somerset County, and Dorchester County, Maryland. Service availability outside these areas is at our discretion.

Estimates and Pricing

  • Initial mold inspections are provided free of charge as stated on our website
  • Written estimates for remediation work will be provided before any work begins
  • Estimates are valid for 30 days unless otherwise specified
  • Actual costs may vary from estimates if unforeseen conditions are discovered
  • Any changes to scope or pricing will be communicated before proceeding

Scheduling and Appointments

  • Appointments are scheduled based on availability
  • We request 24-hour notice for cancellations or rescheduling
  • Emergency services are available 24/7 at our emergency rates
  • We will make reasonable efforts to arrive within scheduled time windows

Property Access

By engaging our services, you agree to:

  • Provide safe access to all affected areas of the property
  • Disclose any known hazards or safety concerns
  • Ensure authorized adults are present during service visits
  • Remove or secure pets during service appointments
  • Clear personal belongings from work areas when requested

Customer Responsibilities

As our customer, you are responsible for:

  • Providing accurate information about your property and mold concerns
  • Notifying us of any changes to the property condition
  • Following post-remediation care instructions
  • Addressing underlying moisture issues as recommended
  • Timely payment for services rendered

Payment Terms

  • Payment is due upon completion of services unless otherwise agreed in writing
  • We accept cash, check, and major credit cards
  • For larger projects, a deposit may be required before work begins
  • Outstanding balances may be subject to late fees after 30 days
  • We reserve the right to suspend services for non-payment

Insurance Claims

We will work with your insurance company when requested. However, you understand that:

  • We cannot guarantee insurance coverage for our services
  • You are ultimately responsible for payment regardless of insurance decisions
  • We will provide documentation to support your claim
  • Payment from insurance does not affect our payment terms

Warranties and Guarantees

Our remediation work is performed according to IICRC standards and includes:

  • One-year warranty on remediated areas under normal conditions
  • Warranty is void if underlying moisture issues are not corrected
  • Warranty does not cover new mold growth from new water events
  • Post-remediation clearance testing confirms successful remediation

Limitation of Liability

To the fullest extent permitted by law:

  • Our liability is limited to the cost of services provided
  • We are not liable for pre-existing conditions or damage
  • We are not liable for delays caused by circumstances beyond our control
  • We are not responsible for items not disclosed or not visible during inspection
  • We are not liable for consequential or indirect damages

Website Use

When using our website, you agree to:

  • Provide accurate information in contact forms
  • Not attempt to access restricted areas of the website
  • Not use the website for unlawful purposes
  • Not submit false or misleading information

Intellectual Property

All content on our website, including text, images, logos, and design elements, is the property of Salisbury Mold or our licensors and is protected by copyright and other intellectual property laws.

Dispute Resolution

Any disputes arising from these Terms or our services will be:

  • First addressed through good-faith negotiation
  • Subject to mediation if negotiation fails
  • Governed by the laws of the State of Maryland
  • Subject to the jurisdiction of courts in Wicomico County, Maryland

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us: